Terms and Conditions
Last updated: January 2026
I. General Terms & Conditions
The information contained within this document specifies the relationship between LHFX (referred to as 'the Company'), and individual website users (referred to as 'the Client') who have completed the Registration Process on www.lhfx.com (referred to as the 'Company Website').
- The client is required to read all of the information in sections I, II, and III of these Terms & Conditions before completing the Registration Process on the Company Website. By opening an account on the Company Website, the Client confirms that they have read and accepted the Terms & Conditions outlined in this document.
- All transactions that take place on the Company Website will be processed in Bitcoin or through the Third Party Payment Provider within the site.
- Information detailed in the Terms & Conditions apply to all Clients excluding residents of Algeria, Cuba, Ecuador, the Islamic Republic of Iran, Iraq, Myanmar, North Korea, residents of countries with jurisdiction necessitating prior registration of issues of securities or information obligations of the issuer such as Japan and Canada, and residents of the United States (defined by 'Regulation S', executive action to the 'US Securities Act of 1933').
- All material found on the Company Website is the trademark of the Company and are protected by copyright law. The Client is permitted to browse the Company Website and reproduce materials for non-commercial purposes only, through printing or downloading.
- The Company reserves the right to change, add or remove portions of these Terms & Conditions, at any time, in an exercise of its sole discretion. The Client will not be notified of any changes when they occur.
- The Client's continued use of the Company's services will be subject to their acceptance of the amended Terms & Conditions and any subsequent transactions carried out on the platform will be subject to the updated Terms & Conditions.
II. Terms of Use
1. Introduction
- The Client agrees to accept and adhere to the Terms & Conditions in sections I, II, and III of this document when accessing the Company Website, registering an account on LHFX, or using services offered by our Third-Party Payment Providers.
- Functions available on the Company Website will vary according to the Client's country of residence. The Client is solely responsible for ensuring that their activities undertaken on the Company Website are in line with existing regulations in their country of residence.
- The Terms of Use described hereunder are governed by and construed under the laws of Mauritius. The Client irrevocably:
- Agrees that the courts of Mauritius maintain exclusive jurisdiction to determine any proceedings.
- Submits to the jurisdiction of Mauritius courts.
- Waives any objection which the Client may have at any time to the bringing of any proceedings in any such court.
- Agrees not to claim that such proceedings have been brought in an inconvenient forum or that such court does not have jurisdiction over the Client.
2. Trading
- By opening a trading account, the Client accepts the risks involved in trading CFDs, including that:
- Potential swings in the value of currencies may result in significant loss of value and may render certain positions worthless.
- Opening trading positions on any market may result in loss of Client funds.
- Trading Bitcoin involves further risks as outlined in the Risk Disclosure agreement on the Company Website.
- Services provided by the Company are without warranty and the Client is not guaranteed to have access to the Company's services 24/7.
- There is an inherent risk that losses will occur as a result of buying, selling, or trading anything on a market.
3. Opening of Accounts
- Upon registering an account on the Company Website, the Client confirms that they are over 18 years of age and are therefore able to accept these Terms & Conditions on their behalf.
- The Client agrees to provide the Company with their current email address for verification purposes.
- The Client agrees that all funds obtained from their Bitcoin wallet will be their own and that they will not attempt to access, on behalf of themselves or others, any Bitcoin accounts other than their own.
- The Client acknowledges that any attempt or assistance to others in creating or using accounts without obtaining the Company's permission may lead to suspension of the accounts and further action at the Company's discretion.
- Maintaining account confidentiality is the responsibility of the Client and the Company will not be held responsible for leaked information, passwords, trade information, and other information shared on the Client's profile. The Company may request documents for authentication from the Client in instances of suspicious activity and may freeze or terminate Client accounts should they fail to oblige.
- The Client is required to notify the Company immediately in case of unauthorized use or access to their account or other breaches of security.
4. Termination of Accounts
- The Client has the right to close their account and terminate their agreement with the Company at any time.
- The Client guarantees that they will not use the platform as a tool for undertaking any activity deemed criminal, including malicious hacking, illegal gambling, financing terrorism, and/or other criminal activity, fraud, or money laundering operations.
- The Client agrees that the Company has the right to limit, suspend, or terminate their access to the Company Website with due notice in instances when the Client may be causing legal liabilities, infringing intellectual property rights of the Company or Third Parties, or violating any of the terms outlined in this document. Reasons for suspension or termination include but are not limited to:
- Unauthorized access of the Company Website or other user accounts, or attempts thereof, as well as assisting others in their efforts to do so, whether successful or not.
- Intention to bypass the Company's security features to protect or limit any use of the Company's property.
- Use of the Company Website to undertake illicit activities including malicious hacking, illegal gambling, financing terrorism, and other criminal activity, fraud, money laundering operations, or any other criminal activity.
- Government Agencies' or Law Enforcement Bodies' request.
- Any unforeseeable operational difficulties.
- Apart from having their accounts terminated, the Client may be liable to further action should any of the Terms & Conditions listed within this document be violated.
- In instances of termination, the Client is required to provide a valid account for the transfer of any funds credited to their LHFX account. The Company will inform the Client of their LHFX account balance and will, when possible, disclose any charge that will be included in the transfer. The Client acknowledges that certain charges may be included after receiving their LHFX account balance.
5. External Websites
- The Company is not responsible for external websites that the Client may access through the Company Website. The Client accepts that the Company is not liable for any damages, losses, or errors resulting from content present on external websites, including website content, promotions, opinions, advice, activities, advertisements, or other content.
- Any websites accessed through the Company Website are subject to their Terms & Conditions and it is up to the Client to review them when making use of their services.
- The Client is responsible for ensuring that their property is protected against viruses, worms, Trojan horses, or other destructive items when accessing external websites.
- The Company will not be responsible for any external websites or any information they contain and none of the websites are verified or endorsed by LHFX.
- The Client can return to the Company Website by clicking on the 'backwards' arrow, or by keying in the domain address of LHFX.
6. Communication and Content
- The Company is not responsible for unsecured e-mail messages sent over the Internet or any damages incurred as a result of this action.
- Any content produced by the Company or referencing the Company is not intended as financial advice in connection to the services offered through the Company Website.
- Any trading activity undertaken by the Client based on information provided by the Company will be considered the Client's sole responsibility and the Company will not be liable for any losses.
- The Client's information will not be shared with Third Parties except when requested by Law Enforcement, Data Protection Authorities, Government Agencies, or other official Authorities in the following instances:
- Legal requirement.
- Court summons, high court writ, court order, or other legal procedures.
- Prevention of physical harm or financial loss.
- On suspicion of illegal activity.
- On investigation of suspected violation of the Company's Terms & Conditions or other policies.
- Neither LHFX, any affiliates of theirs, nor their affiliates' officers, employees, or agents shall be liable for any loss, damage, or expense arising out of any access to or use of the Company Website or any site linked to it including, without limitation, any loss of profit, indirect, incidental, or consequential loss.
- All comments, suggestions, graphics, ideas (including product and advertising ideas), and other information or materials you submit to LHFX through the Company Website will become and remain the exclusive property of the Company. The Client submits any proprietary rights through such submissions and acknowledges LHFX's unrestricted right to use them in any medium or capacity, without notice or confidentiality.
7. Limitation of Liability
- Following the law, the Company is not liable for damages, losses, injuries, or death encountered by Clients using the platform in cases when those damages or losses did not result from direct negligence, willful deceit, or fraud on behalf of the Company.
- The information included in this document does not exclude or limit the liability of the Company or the Client for fraud, death, or personal injury resulting from negligence, breach of Terms & Conditions, or other liability that is not limited or excluded by law.
- The Company's liability in respect of claims based on events arising from or in connection to any Client's activity on the Company's website, (in contract, tort, or otherwise) will not exceed the amount held in the Client's LHFX account (less commissions) or 125% of the amount of the Transactions that are the subject of the claim (less commissions).
- To the full extent permitted by law, the Client agrees to compensate the Company and its partners for any action, liability, cost, claim, loss, damage, proceeding, or expense suffered or incurred if directly or indirectly arising from his or her use of the Websites, his or her use of the Service, or from his or her violation of these Terms of Use.
- Should the Company become unable to carry out the services detailed in these Terms & Conditions due to factors beyond their control, the Company will not be liable to the Client concerning services provided within these Terms of Use.
III. Terms of Business
1. Introduction
- This document governs transactions and conditions under which orders may be placed by the Client with the Company.
- The contract specifications (spread, swap rates, and other terms) shall be available on the Company Website or in the trading terminal and may be updated by the Company periodically.
- The Client must give appropriate Orders and Instructions to the Company to execute all transactions. The Company may execute Orders and Instructions received from the Client even if such Orders or Instructions are given in error.
- Where there is a conflict between the terms of these Terms of Business and any Account, Website, or service specific terms, the terms of these Terms of Business will prevail unless stated otherwise.
- All currency conversions will be made at the market rate of conversion established by the Company and will include any relevant fees.
2. Trading
- The default leverage provided by the Company will be 1:500 unless stated otherwise.
- Rollover is also known as Swap or Tomorrow/Next (Tom/Next). All prices offered are based on the spot rate for a currency pair or CFD. Positions held overnight will be subjected to an overnight charge or credit for financing. All transactions will be settled on a T+2 business day for value day.
- Quotes provided to Clients will, to the extent practicable, reflect current rates in the respective market. However, quotes are provided for indicative purposes only and should not be taken as advice on transactions.
- Error Quotes are quotes generated where the quoted price does not reflect the actual underlying market price at the time the quote was given. Error Quote includes but is not limited to wrong price quote, price quote generated as result of system failure, price quote generated as result of, in reference to, or from any error, bug, or fault in any source of price whether internal or external.
- Trading hours may vary due to daylight saving time changes and bank holidays and market closures. Affected instruments will have their trading hours changed accordingly.
- The spreads shown on the Company Website or in the trading terminal indicate typical spreads and may be subject to variations especially during news periods or abnormal market conditions.
- CFD Quotes are derived from the underlying market and may vary from the actual market price of the underlying asset.
3. Types of Orders
The Client can order the following types of Order Expiries:
- Fill or Kill (FOK): Order is cancelled if it cannot be executed in its entirety at the current Quotes.
- Good for Seconds (GFS): Order is valid for a determined number of seconds following its receipt by the server.
- Good Till Cancel (GTC): Order remains valid until executed or until manual cancellation by the Client. Unexecuted Orders expire after 180 days.
- Good Till Date/Time (GTD): Order remains valid until a date or time specified by the Client at the time of placing the Order.
- Immediate or Cancel (IOC): Order is executed at current quotes and any remaining unexecuted portions will be cancelled.
Market Orders
A Market Order is an instruction from the Client to open or close a position at the best available price. A Market Order to open a position will be executed at the best available price and for the available volume. For larger volume positions, the Order may be subject to partial fill conditions as follows:
- There is not enough liquidity to fill the Order at the requested price.
- The requested price is not available.
- The Order is executed at the market price due to fast market conditions.
Limit Orders
A Limit Order is an instruction from the Client to open or close a position at a specified price (or a price that is better than the specified price) if and when such a price becomes available. Limit Orders are subject to the following conditions:
- Limit Orders to Buy are executed when the Ask price reaches the specified price.
- Limit Orders to Sell are executed when the Bid price reaches the specified price.
- It is possible for Limit Orders to be executed at a better price than the specified price if market conditions permit (positive slippage).
- It is possible for Limit Orders to be partially filled if there is not enough liquidity to fill the entire Order at the specified price.
Stop Loss Orders
A Stop Loss Order is an instruction from the Client to close an open position at a specified price (or the next available price) if and when such a price becomes available. Stop Loss Orders are used to limit losses on open positions. The following types of Stop Loss Orders are available:
- Stop Loss for Buy positions: Executed when the Bid price reaches the Stop Loss level.
- Stop Loss for Sell positions: Executed when the Ask price reaches the Stop Loss level.
- Stop Loss Orders are not guaranteed to be executed at the specified price and may be subject to slippage in fast market conditions or when there are gaps in pricing.
- Stop Loss Orders placed on positions in markets that are closed will be executed at the first available price when the market reopens. The execution price may differ significantly from the Stop Loss price.
Trailing Stop Orders
A Trailing Stop Order is a Stop Loss Order that automatically adjusts the Stop Loss level as the market moves in the Client's favor. The following conditions apply:
- Trailing Stop for Buy positions: The Stop Loss level trails the current Bid price by the specified distance. If the Bid price rises, the Stop Loss level rises with it. If the Bid price falls, the Stop Loss level remains at its most recent high point.
- Trailing Stop for Sell positions: The Stop Loss level trails the current Ask price by the specified distance. If the Ask price falls, the Stop Loss level falls with it. If the Ask price rises, the Stop Loss level remains at its most recent low point.
Margin Level
The Margin Level is calculated as Equity divided by Used Margin expressed as a percentage. If the Margin Level falls below the required level, the following may occur:
- No new positions can be opened if the Margin Level is insufficient to cover the margin requirements for the new position.
- Open positions may be automatically closed (liquidated) starting with the position with the highest loss if the Margin Level falls below the Stop Out Level.
- The Company reserves the right to adjust margin requirements at any time, with or without prior notice, especially during periods of high volatility or low liquidity.
4. Resolution of Disagreements
The Dispute Resolution process can be triggered by both the Company and the Client. Disagreements must include:
- Client name and surname, or company name in case of legal entities.
- Client MT5 Login.
- Time and date of conflict in UTC.
- Order Ticket.
- A brief explanation of conflict and reference to these Terms of Business as necessary.
Complaints will be considered within 30 days from when they are received. The following conditions apply:
- Complaints must be submitted in writing via email to the Company's official support address.
- Complaints submitted more than 30 days after the event in question will not be considered.
- The Company's decision regarding disputes is final and binding.
- Disputes involving amounts less than $10 USD will not be considered.
5. Client Trading Account Information
- Trade Confirmations will be available in the trading platform immediately after execution of any trade. The Client acknowledges that it is their responsibility to verify that all confirmations are accurate and to notify the Company immediately of any discrepancies.
- Account Statements are available for viewing in the trading platform at any time. The Client can also request account statements via email.
- The Client is solely responsible for maintaining accurate records of their trading activity and for verifying that all account information is correct.
- The Company reserves the right to correct any errors in account information or trade confirmations without prior notice.
- It is the Client's responsibility to ensure that they have sufficient funds in their account to meet margin requirements and to cover any potential losses.
6. Prohibited Trading and Arbitrage
- The Client agrees not to engage in any form of abusive trading including but not limited to: arbitrage trading, latency arbitrage, exploitation of price feed delays, hedging strategies designed to exploit pricing errors, or any other trading strategy that takes unfair advantage of pricing discrepancies.
- The Company reserves the right to void any trades that are determined to have been executed as a result of abusive trading practices.
- The Company reserves the right to close Client accounts and confiscate any profits derived from abusive trading practices.
- The Client acknowledges that the Company may use automated systems to detect abusive trading patterns and that such detection may result in immediate account suspension.
- The Company reserves the right to adjust spreads, limit order execution, or impose other restrictions on Clients suspected of engaging in abusive trading.
- Any profits generated from arbitrage or abusive trading will be reversed, and the Client may be liable for any losses incurred by the Company as a result of such trading.
Crypto Withdrawal Policy
- All cryptocurrency withdrawals are subject to verification and may require additional documentation.
- Withdrawals to cryptocurrency wallets must be made to wallets owned by the Client. The Company reserves the right to reject withdrawal requests to third-party wallets.
- The Company is not responsible for any losses resulting from incorrect wallet addresses provided by the Client. It is the Client's sole responsibility to verify the accuracy of withdrawal addresses.
IV. Inactivity Fees
At LHFX, we reserve the right to apply inactivity fees to clients who meet the specified conditions outlined below. These fees, amounting to $10 USD, will be deducted at the first of each month.
Criteria for Inactivity
A client's account will be classified as inactive when:
- The account has been created for a minimum of 180 days.
- The client has not made any deposits for a minimum of 90 days.
- The client has not executed any market trades for a minimum of 30 days.
Fee Deduction Process
- Primary Deduction from Vault: The inactivity fee will first be deducted from the client's available vault balance.
- Deduction from Trading Accounts: If there are no funds in the vault, the system will attempt to deduct the fee from trading accounts.
- Partial Deductions: If funds are insufficient to cover the full fee, partial deductions will be made.