LHFX

Privacy Policy

Last updated: January 2026

Introduction

Longhorn Ltd ("LHFX", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.lhfx.com), use our trading platform, or engage with our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

We are registered in Mauritius and are subject to the Data Protection Act 2017 of Mauritius. We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws and regulations.

What Data Do We Collect?

We may collect the following types of personal information from you:

Identity Information

This includes your first name, last name, date of birth, nationality, gender, photographs, copies of identification documents (such as passport, national ID card, or driver's license), and any other information required to verify your identity.

Contact Information

This includes your email address, telephone number, residential address, and any other contact details you provide to us.

Financial Information

This includes your bank account details, payment card details, cryptocurrency wallet addresses, information about your income, employment status, source of funds, and trading experience.

Transaction Information

This includes details about deposits, withdrawals, trades, and other transactions you carry out through our platform, as well as your trading history and account balances.

Technical Information

This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information, and other technology on the devices you use to access our services.

Usage Information

This includes information about how you use our website, trading platform, and services, including your browsing patterns, pages visited, features used, and the time spent on our platform.

Marketing and Communications Information

This includes your preferences in receiving marketing communications from us and your communication preferences.

How Do We Use Personal and Aggregated Data?

We use the personal information we collect for the following purposes:

  1. To verify your identity and conduct customer due diligence in accordance with anti-money laundering (AML) and know your customer (KYC) requirements;
  2. To open, maintain, and administer your trading account;
  3. To process your transactions, including deposits, withdrawals, and trades;
  4. To provide you with customer support and respond to your inquiries;
  5. To communicate with you about your account, transactions, and our services;
  6. To send you marketing communications (where you have opted in to receive them);
  7. To improve our website, trading platform, and services;
  8. To detect and prevent fraud, money laundering, and other illegal activities;
  9. To comply with our legal and regulatory obligations;
  10. To enforce our terms and conditions and protect our rights and interests;
  11. To conduct research and analysis to better understand our users and improve our services.

We may also use aggregated and anonymized data (which does not identify you personally) for statistical analysis, research, and business purposes.

How to Manage Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

To manage cookies, you can:

  1. Use your browser settings to block or delete cookies. The method for doing this varies depending on the browser you use. You can find instructions for popular browsers by searching for "how to manage cookies" along with your browser name.
  2. Use our cookie consent tool (if available) to manage your preferences for non-essential cookies.
  3. Opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  4. Use the privacy settings on your device to limit ad tracking and personalized advertising.

Please note that if you choose to block cookies, you may not be able to use all the features of our website and trading platform, and some services may not function properly.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and the applicable legal, regulatory, and business requirements.

In general, we retain client data for a minimum of 7 years after the termination of the business relationship, in accordance with anti-money laundering regulations. However, some data may be retained for longer periods if required by law or for legitimate business purposes.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure servers and firewalls
  • Access controls and authentication measures
  • Regular security assessments and penetration testing
  • Employee training on data protection and security
  • Incident response procedures

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:

  1. Right of Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
  2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  3. Right to Erasure: You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
  4. Right to Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.
  5. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.
  6. Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as when we process your information for direct marketing purposes.
  7. Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Please note that some of these rights are not absolute and may be subject to limitations or exceptions under applicable laws. For example, we may be required to retain certain information for legal or regulatory purposes even if you request its deletion.

Third-Party Disclosure

We may share your personal information with third parties in the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  2. Business Partners: We may share your information with our business partners, such as liquidity providers and affiliate partners, to the extent necessary to provide our services to you.
  3. Legal and Regulatory Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, including requests from law enforcement or regulatory authorities.
  4. Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others, and to enforce our terms and conditions.
  5. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  6. With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

For significant changes that materially affect your rights or the way we use your personal information, we will provide you with prominent notice, such as by email or through a notice on our website, before the changes become effective.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Longhorn Ltd

Suite 102, 1st Floor, Sterling Tower

14 Poudriere Street

Port-Louis, Mauritius

Email: help@lhfx.com

We will endeavor to respond to your inquiry as soon as reasonably possible and in accordance with applicable laws.