# LHFX > LHFX is an STP/ECN forex and CFD broker on MetaTrader 5 and LHFX Trade, the LHFX web terminal. It offers 151 instruments, raw spreads from 0.0 pips, a US$3 commission per side on every instrument (Standard account), leverage up to 1:500 and a $10 minimum deposit. Crypto withdrawals are typically processed and sent in under 20 minutes; arrival depends on the network. Auto-processed withdrawals averaged 9 minutes over the last 7 days. Generated on 2026-10-22 from the facts lhfx.com renders. Full version: https://lhfx.com/llms-full.txt ## Key facts - Execution: STP/ECN, no dealing desk, no requotes - Platforms: MetaTrader 5 (desktop, web, iOS and Android) and LHFX Trade, the LHFX web terminal - Instruments: 151 CFDs: 41 forex pairs, 75 stocks, 13 indices, 8 commodities and 14 crypto CFDs - Commission: US$3 per side (US$6 round trip) per standard lot on every instrument, Standard account. Islamic (swap-free) accounts: US$3.50 per side. - Spreads: raw, from 0.0 pips - Leverage: up to 1:500. Maximum by class: Forex 1:500, Gold 1:500, Other Metals 1:200, Indices 1:200, Crypto CFDs 1:100, Energy 1:25, Stocks 1:20 - Minimum deposit: $10 in cryptocurrency; cards from $20 - Minimum trade size: 0.01 lots. Margin call at 100%, stop-out at 50%. - Deposit methods: cryptocurrency, cards (including Apple Pay and Google Pay) and local payment methods in 7 countries. No e-wallets. - Withdrawals: in cryptocurrency. Crypto withdrawals are typically processed and sent in under 20 minutes; arrival depends on the network. Auto-processed withdrawals averaged 9 minutes over the last 7 days. - Fees: $0 LHFX fees on deposits and withdrawals (blockchain network fees apply) - Negative balance protection: yes - Strategies: hedging, scalping and Expert Advisors (EAs) are permitted - Islamic (swap-free) accounts: available - Reviews: rated 4.4/5 on Trustpilot from 127 reviews (https://www.trustpilot.com/review/lhfx.com) - Website language: English - Support: live chat and help@lhfx.com - Regulation: Longhorn Ltd (Mauritius), regulated by the Financial Services Commission (FSC) Mauritius, Investment Dealer licence GB23202204 (Code SEC-2.1B); LHFX SA (PTY) Ltd (South Africa), regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, Financial Service Provider licence FSP 52816 ## Legal entities As the legal pages define it, LHFX is the trading name of three companies: - **Longhorn Ltd** (Mauritius): Operates the lhfx.com website. Regulated by the Financial Services Commission (FSC) Mauritius, Investment Dealer licence GB23202204 (Code SEC-2.1B). Registered office: Suite 102, 1st Floor, Sterling Tower, 14 Poudriere Street, Port-Louis, Mauritius. - **LHFX SA (PTY) Ltd** (South Africa): Operates the MetaTrader 5 platform. Regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, Financial Service Provider licence FSP 52816. Registered office: 1 Hood Avenue, Rosebank, Johannesburg, Gauteng 2196, South Africa. - **LHFX International Ltd.** (Anjouan, Union of the Comoros): Party to the Client Agreement and holder of every trading account. Regulated by the Anjouan Offshore Finance Authority (AOFA), International Brokerage and Clearing House Licence L16408/LIL. Registered office: Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of the Comoros. Client trading accounts are opened with, and the Client Agreement is with, LHFX International Ltd. (https://lhfx.com/client-agreement). ## Key pages - [Home](https://lhfx.com): STP/ECN broker on MetaTrader 5 with 151 instruments, a $10 minimum deposit and live withdrawal times. - [Account types](https://lhfx.com/account-types): One Standard account: raw spreads from 0.0 pips, US$3 per side, leverage up to 1:500. - [Spreads and fees](https://lhfx.com/spreads-and-fees): Live spreads, the US$3 per side commission on every instrument, and the swap-free holding-fee schedule. - [Leverage](https://lhfx.com/leverage): Leverage up to 1:500 and the maximum per asset class. - [STP/ECN execution](https://lhfx.com/ecn-execution): How orders are executed: no dealing desk, no requotes. - [Deposits and withdrawals](https://lhfx.com/deposit-withdrawal): Crypto, card and local payment methods in 7 countries, with zero LHFX fees. - [Withdrawals](https://lhfx.com/withdrawals): Crypto withdrawal times, including the live average of auto-processed payouts. - [Islamic (swap-free) account](https://lhfx.com/islamic-account): No overnight swap; US$3.50 per side and a holding fee after the grace period. - [Demo account](https://lhfx.com/demo-account): Free MetaTrader 5 demo with the same pricing as live and no time limit. - [MetaTrader 5](https://lhfx.com/meta-trader): Download MT5 for desktop, web, iOS and Android. - [Markets](https://lhfx.com/markets): All 151 instruments by asset class, each with a specification page. - [Forex](https://lhfx.com/markets/forex): 41 currency pairs: majors, crosses and exotics. - [Stock CFDs](https://lhfx.com/markets/stocks): 75 US and European share CFDs. - [Indices](https://lhfx.com/markets/indices): 13 index CFDs. - [Commodities](https://lhfx.com/markets/commodities): 8 commodity CFDs, including gold, silver and crude oil. - [Crypto CFDs](https://lhfx.com/markets/cryptocurrency): 14 cryptocurrency CFDs. - [Trading calculators](https://lhfx.com/tools): Pip value, margin and profit calculators using live MT5 pricing. - [Learn](https://lhfx.com/learn): Trading guides and instrument explainers. - [Glossary](https://lhfx.com/glossary): Definitions of forex and CFD trading terms. - [FAQs](https://lhfx.com/faqs): Answers on accounts, deposits, withdrawals, MT5 and fees. - [About LHFX](https://lhfx.com/about-lhfx): The company, its regulation and how it operates. - [Security and official channels](https://lhfx.com/security): Official domains and social accounts, and known impersonators. - [Affiliate programme](https://lhfx.com/affiliates): Five-tier affiliate commissions, paid daily. - [Introducing brokers](https://lhfx.com/partners/introducing-broker): The introducing broker (IB) programme. - [Contact](https://lhfx.com/contact): Support by live chat and help@lhfx.com. ## Broker comparisons - [LHFX vs IC Markets](https://lhfx.com/compare/ic-markets) - [LHFX vs Pepperstone](https://lhfx.com/compare/pepperstone) - [LHFX vs XM](https://lhfx.com/compare/xm) - [LHFX vs Exness](https://lhfx.com/compare/exness) - [LHFX vs FBS](https://lhfx.com/compare/fbs) - [LHFX vs AvaTrade](https://lhfx.com/compare/avatrade) - [All comparisons](https://lhfx.com/compare) ## Legal - [Client Agreement](https://lhfx.com/client-agreement) - [Terms and Conditions](https://lhfx.com/terms) - [Privacy Policy](https://lhfx.com/privacy) - [Risk Disclosure](https://lhfx.com/risk-disclosure) - [Order Execution Policy](https://lhfx.com/order-execution-policy) - [Conflict of Interest Policy](https://lhfx.com/conflict-of-interest) - [AML Policy](https://lhfx.com/aml-policy) - [KYC Policy](https://lhfx.com/kyc-policy) ## Official social accounts - Instagram: https://www.instagram.com/lhfxofficial/ - X (Twitter): https://x.com/lhfx_official ## FAQ: Account & Security ### How do I create an LHFX account? Visit lhfx.com and click 'Sign Up' in the top-right corner. You'll complete a short form with your name, email, phone number, and a password. After submitting, check your inbox for a verification email and click the link to verify your address. Once verified, you'll complete a brief compliance questionnaire with your personal details. After that, you'll have full access to your dashboard. ### Can I sign up using my Google account? Yes. On the Sign Up page or Login page, click the 'Continue with Google' button. This lets you register or log in using your Google credentials without creating a separate password. You'll still need to complete the compliance questionnaire after your first sign-in. ### I've forgotten my password. How do I reset it? On the Login page, click 'Forgot password?'. Enter the email address associated with your account and click 'Send Reset Link'. You'll receive an email with a secure link to set a new password. If you have Two-Factor Authentication (2FA) enabled, you'll need to verify with your authenticator app before setting the new password. ### How do I change my password while logged in? Go to your Profile page from the dashboard sidebar and click 'Change Password'. Enter your new password, it must be at least 8 characters and include an uppercase letter and a number. If you have 2FA enabled, you'll need to verify with your authenticator app first. ### What is Two-Factor Authentication (2FA)? Two-Factor Authentication adds an extra layer of security to your account. After enabling 2FA, you'll need to enter a time-based code from an authenticator app (such as Google Authenticator or Authy) each time you log in or request a withdrawal. This protects your account even if someone discovers your password. ### How do I enable 2FA on my account? From your dashboard, navigate to the 2FA Setup page. The setup has two steps: First, you'll need an authenticator app, if you don't already have one, the page provides download links for Google Authenticator on both Android and iPhone. Scan the QR code shown on screen with your authenticator app (or tap 'Can't scan? Enter code manually' to type in the secret key instead). Then enter the 6-digit code displayed in your app and click 'Verify'. Once verified, you'll be shown a recovery code, copy it or download it as a text file and store it somewhere safe. Tick the checkbox to confirm you've saved it, then click 'Continue to Dashboard'. That's it, 2FA is now active on your account. ### Is 2FA required? Yes. You must enable 2FA before you can make any withdrawal. If you try to withdraw without 2FA enabled, you'll see a warning message with a link to set it up. You will also be prompted to enable 2FA once you have a balance in your account. We strongly recommend enabling it as soon as you create your account for maximum security. ### What if I lose access to my 2FA authenticator app? During 2FA setup you are given a recovery code which you can copy or download as a file. If you lose access to your authenticator app, contact our 24/7 support team with your recovery code and account details. Our team will verify your identity using the phone number you provided during registration before helping you regain access. ### How do I view or update my personal details? Go to the Profile page from your dashboard sidebar. Here you can view your personal information including your name, date of birth, country, and address. You can also update your phone number and change your password from this page. ### How do I change my phone number? Visit your Profile page and click the edit icon next to your phone number. Enter your new phone number in the dialog that appears and confirm the change. ### How can I submit feedback or suggest a feature? While logged into your dashboard, look for the feedback button on the right side of the screen. Click it to open a panel where you can type your feedback or feature request. Your submission goes directly to our team for review. ### How do I suspend my account? Go to your Profile page and scroll to the Account section at the bottom. Click 'Suspend My Account' and confirm by entering your password (and 2FA code if enabled). Your account will be frozen immediately, you won't be able to log in, deposit, withdraw, or transfer funds. Your data and funds are preserved, but accounts suspended for 90 days may be permanently closed. To reactivate, contact support at help@lhfx.com. ## FAQ: Trading Accounts & General Information ### How do I create a new trading account? From your dashboard, go to the Trading Accounts page. Click the 'Create Account' button and choose your account type (Live or Demo), base currency (USD, EUR, or GBP), and leverage setting (1:100, 1:200, or 1:500). You can also select an Islamic (swap-free) account if required. Your MT5 login credentials will be emailed to you once the account is created. ### Do I need to make a deposit before creating a trading account? Yes. You need to make at least one deposit before you can create a live trading account. Demo accounts can be created at any time to practise. Once you've deposited, head to the Trading Accounts page to create your first live account. ### How do I open a position? Go to the 'Market Watch' located on the left side of the platform. Right click on the instrument you want to trade. Click 'New Order' to open a trade. Set the conditions of the trade. Complete the trade by clicking on 'Sell by Market' or 'Buy by Market'. ### What do you need to begin trading? All you need to start trading is an internet connection and a computer, smartphone or tablet. ### Is 'hedging' and 'scalping' allowed on LHFX? Yes, trading techniques such as hedging and scalping are permitted on LHFX. ### What is the minimum deposit on LHFX? The minimum deposit at LHFX is $10 via cryptocurrency. There is no maximum deposit limit. ### What is the difference between a Demo Account and Live Account? Demo accounts are not opened using customer funds, while Live accounts are. Otherwise, all pricing and trading conditions are the same. Develop and refine a trading strategy using our free to use Demo Account which contains the same conditions as the Live Account. ### Can you have more than one Trading Account? Yes. You can have up to 5 active live trading accounts at a time, each with different leverage settings and a base currency of USD, EUR, or GBP. There is no limit on the number of demo accounts. If you reach the 5-account limit, you can archive an existing account from the Trading Accounts page to free up a slot. ### Do you offer Islamic accounts? Yes. We created the Islamic Account so clients who cannot pay or earn interest are able to trade. Islamic accounts do not pay or earn swap or rollover interest. Commission is $3.50 per side ($7 round trip) per lot, against $3 per side on a Standard account. A fixed administration fee also applies to positions held beyond the grace period, at the per-instrument rates published in our holding-fee schedule on the Spreads and Fees page. You can select the Islamic account when opening a trading account. ### How much commission do we charge? LHFX charges a commission of $3 per side ($6 round trip) per lot traded on Standard accounts. Islamic (swap-free) accounts carry a higher commission of $3.50 per side ($7 round trip) per lot. ### How are swap rates calculated? Swap rates are variable and update daily based on market conditions. To check the current rate for any instrument, right-click it in your MT5 Market Watch and select Specification, where the swap values are listed. For example, on a 0.1 lot BTCUSD short position the nightly swap charge is calculated as: swap rate x 0.1 lots, applied automatically at server rollover each night. Because swap rates fluctuate, the exact amount will differ from day to day. ### How is the commission calculated? For Standard accounts, commission is $3 per side (open and close), totalling $6 per round trip. For Islamic accounts, it is $3.50 per side, totalling $7 per round trip. Simply multiply your lot size by the round-trip rate for the full cost. For example, trading 0.15 lots on a Standard account: 0.15 × $6 = $0.90. On an Islamic account: 0.15 × $7 = $1.05. ### What is the Islamic account holding fee? Islamic (swap-free) accounts pay and earn no swap or rollover interest. New positions get a grace period of up to 5 calendar days from the day you open, after which a fixed administration fee is charged per lot, per night for every calendar day the position stays open, weekends included. A few instruments carry a shorter grace period or none at all. The charge is the same for long and short positions, does not compound, and is aggregated across your open positions and deducted from your trading account balance once daily. The per-lot nightly charge for every instrument is published in our holding-fee schedule on the Spreads and Fees page. ## FAQ: MetaTrader 5 ### Where can I find MT5 downloads and the web trader? Once logged in, go to the Platforms page from your dashboard sidebar. You'll find download links for MT5 on Windows, macOS, iOS, and Android, as well as a direct link to launch the MT5 Web Trader in your browser, no installation required. ### What is the difference between my Trading Password and Investor Password? Your Trading Password (also called the Master Password) is used to log into MT5 for full trading access. Your Investor Password provides read-only access, it lets you or others view your account performance without being able to place or modify trades. Both can be reset from the Trading Accounts page in your dashboard. ### How to create an account? To use the MT5 platform you will first need to have an account with LHFX. If you don't have a live trading account and are interested in creating one, you can do so via our website by clicking on 'Sign Up' button located in the top right-hand corner. ### How to download MetaTrader 5? To download MetaTrader 5, follow the instructions specific to your operating system: Install on Windows - Download MetaTrader 5 for Windows. Install on iOS - Download MetaTrader 5 for iOS. Install on Android - Download MetaTrader 5 for Android. ### How do I log into my MT5 account? Click on 'File' -> 'Log in to trade account'. Select the correct server (details can be found in your account creation email). Enter your login credentials that you received in the LHFX email. Submit your details. You are all set! ### How do I reset my MT5 account password? Via MT5: Once logged in, go to 'Tools' and click on 'Options'. Select 'Change password' under the 'Server' tab. Then type in your current password, click 'Change master password', create a new password and confirm. Via LHFX client portal: Go to 'Trading Accounts'. Click on the 'Padlock' icon and then 'Reset Password'. Type in your new password and submit changes. ### How do I view all available product categories provided by LHFX? Go to the 'Market Watch' window, right-click and choose 'Show All' to view all available product categories. ### How to open a trade? Go to the 'Market Watch' located on the left side of the platform. Right click on the instrument you want to trade. Click 'New Order' to open a trade. Set the conditions of the trade. Complete the trade by clicking on 'Sell by Market' or 'Buy by Market'. ### How to close a trade? Select the 'Trade' tab located at the bottom left of the Terminal. Right click on your order to see the order menu. Click on 'Close Order' to finalise the closure. Alternatively, you can close a pending order or a current position by clicking on the small x located under Profit on the 'Trade' tab. ### How to view your trade history? Open your Terminal window. Click on the Account history tab located at the bottom of the screen. If you are having trouble locating the trade, right click anywhere in the window and select a time frame for your search: all history, the last three months, the last month or a custom search period. ### How to download your trading statement/report? Trade reports include information on closed trades, open trades, and account summary. You can download both detailed and non-detailed trade reports. To download: Open the Terminal window, click the Account History tab, right click in the Account History window, and choose 'Save as Report' or 'Save as Detailed Report'. ### My account or Trading Server is missing If you do not see your assigned server on the login window: Click on File, then 'Open an Account'. Click on the + symbol. Type in 'LHFX' and press Enter. Your server list will be refreshed. Click on your assigned server, click Next, then 'Existing Trade Account'. Enter your login ID and password, then click Finish. ### 'Invalid account' error message The MT5 platform will display the 'Invalid account' error message if you have entered the incorrect login ID, password or server. Double-check your login ID and assigned server. If correct, reset your MT5 account password before logging in again. ### 'No connection' error message The MT5 platform will display the 'No connection' error message if you have just installed the platform and have not attempted to log in, or if your platform server list needs to be refreshed. Double-check your login ID and assigned server. If correct, reset your MT5 account password before logging in again. ### 'Common error' message on MT5 The MT5 platform will display the 'Common error' message if there is a technical problem with the platform. Your platform may be experiencing a server login problem - refresh your server list and log in again. You can also reinstall your platform. Should you encounter further difficulties, please speak to Support. ### Can I change the time zone on my platform? No, unfortunately the time zone can't be changed on the MT5. ### Which time zone is MT5 in? The MT5 trading platform runs on GMT+3 during summer (daylight saving) and GMT+2 during winter. ### How do I choose user language in MT5? Go to the top menu and choose View -> Languages -> e.g. Chinese (simplified) and then restart the software and the user language will be in simplified Chinese. ### How do I install an Expert Advisor? Open LHFX MT5 platform. Select 'File' from the main menu. Click on 'Open Data Folder' to bring up a new folder panel. Select the 'MQL5' folder, followed by the 'Experts' file. Once you have downloaded your EA, drag and drop the EA file(s) into this folder. Restart MetaTrader and reopen it. Now you will be able to find the new EA in the Navigator window under Expert Advisors. ### Can I use robots on the MT5 platform? Yes, you can run any Expert Advisors (EAs) either coded by yourself or available from third-party providers. We don't restrict the use of any strategies involving EAs, but please note that we do not provide support or endorse any or your or third-party EAs. ### Can custom indicators be used in MT5? Yes, you can use any custom indicators that are MQL-compatible. Please note, there may be times where a third-party indicator is not compatible with our platform – this can occur as a result of coding issues on the side of the indicator creator. We don't restrict the use of any custom indicators, but please note that we do not provide support or endorse any or your or third-party indicators. ### Are there restrictions on the number of EAs and indicators I can run? There's no restriction on the number of EAs and indicators you can have running at any one time. Please remember though, that as MT5 are RAM-sensitive programs, overloading your platform with a large number of EAs and indicators can reduce the performance and speed of your platform. We do not support EAs in this regard. ### How do you open a new chart in MT5? Select 'File' and then 'New Chart'. Choose the charts you wish to open by double-clicking on them. ### What do Balance, Equity, Margin and Free Margin mean? Your Balance is the amount of available funds in your account, while Equity includes your balance and any profits or losses of your open trades including swap fees. Margin is the amount of funds needed to cover any losses and the free margin is the funds available to open new trades. ### Where can you view SWAP values in MT5? Right Click anywhere in the 'Market Watch' panel on the left side of your screen and choose 'Symbols'. Find the desired currency pair and click on 'Properties' to view Swap Values. ### How can you check whether a trade has been successfully opened? You can view all your current open positions in the 'Trade' tab at the bottom of the MT5 window. ### What is the minimum and maximum position size? The minimum trade size in lots is 0.01. The maximum is 1,000 lots. ### What if there is a problem with one of my trades? At any time if you have a trade which is negatively affected and you feel this is not your fault or down to a technical error, we want to hear from you. Get in touch with us with the Trade ID of any affected positions and one of our trading professionals will investigate this for you. If a trade is negatively affected and was not your fault, LHFX will look to reimburse you after each trade has been investigated. ### What assets can I trade on? You can trade a wide variety of assets including: Forex majors, crosses and exotics, Stocks, Cryptocurrency CFDs, Indices, Metals, and Energy. ### Are there margin rules? Yes. A margin call is triggered when your margin level drops to 100%, meaning you won't be able to open new positions. If your margin level falls to 50%, the platform will automatically begin closing your positions starting with the largest loss to protect your account from further losses. ### Does LHFX offer negative balance protection? Yes. If your account balance goes negative due to market conditions, LHFX will automatically reset it to zero. You will never owe LHFX money. Your other accounts are not affected. ### What are the maximum leverage settings for each instrument? Forex - 1:500, Gold - 1:500, Other Metals - 1:200, Indices - 1:200, Crypto CFDs - 1:100, Energy - 1:25, Stocks - 1:20. ## FAQ: Cryptocurrency CFDs ### What are Cryptocurrency CFDs? Cryptocurrency CFDs (Contracts for Difference) allow you to speculate on the price movements of cryptocurrencies like Bitcoin, Ethereum, and others without owning the underlying asset. You can profit from both rising and falling markets by going long or short. ### Is trading Cryptocurrency CFDs on LHFX safe? Yes. LHFX provides a secure trading environment with segregated client funds, SSL encryption, and robust risk management tools. All Cryptocurrency CFD trading is conducted through the regulated MT5 platform. ### How can you profit from trading Cryptocurrency CFDs? Trading Cryptocurrency CFDs operates in a similar way to trading fiat currencies, although cryptos are typically more volatile. Traders can generate profits by using Fundamental or Technical Analysis to help them trade. The MT5 platform offers a range of indicators to help show you past price trends and help to anticipate new ones. ### What leverage is available for Cryptocurrency CFDs? LHFX offers up to 1:100 leverage on Cryptocurrency CFDs. This allows you to control a larger position with a smaller margin requirement, but remember that leverage amplifies both profits and losses. ## FAQ: Transactions & Payments ### What deposit methods are available at LHFX? LHFX offers three ways to deposit: cryptocurrency (BTC, ETH, SOL, TRX, USDT, USDC, minimum $10, no maximum), card, including Apple Pay and Google Pay ($20 to $20,000, instant), and local payment methods in seven countries ($10 to $10,000). Available methods vary by region. All deposits are credited to your wallet in your chosen currency (USD, EUR, or GBP). ### How can you deposit funds at LHFX? Log into your LHFX account and go to the Wallet page, then click 'Deposit'. Choose your preferred payment method, either crypto or card. For crypto deposits, select your currency and amount, then send funds to the provided deposit address. For card deposits, enter the amount and you'll be redirected to complete payment. Your funds are credited to your LHFX wallet once the payment is confirmed. ### How can you withdraw funds from LHFX? Log into your LHFX account, go to the Wallet page, and click 'Withdraw'. Select your cryptocurrency, network, and enter the amount and your wallet address. You'll need to verify with your 2FA code. Most withdrawals are processed automatically within minutes. ### How long will it take to process your withdrawal? Most withdrawals are processed automatically and approved within minutes. Once approved, the transaction is broadcast to the blockchain and how quickly it arrives in your wallet depends on the network you chose. Faster chains like Solana typically confirm in under a minute, while Bitcoin can take 10 to 30 minutes as it requires multiple block confirmations. Ethereum and TRON usually land somewhere in between at around 1 to 5 minutes. A small percentage of withdrawals are flagged for an enhanced security check, which may take a little longer but typically complete the same day. You can see our live average approval times on the homepage, updated hourly. There are no fees for withdrawals with LHFX. ### Can you trade after requesting a withdrawal? Yes, unless you have withdrawn all your funds. The withdrawn amount will be subtracted from your wallet immediately and held while the payments team reviews your transaction. You can cancel any pending withdrawal by contacting our 24/7 support team. ### What are the minimum and maximum deposit amounts? The minimum deposit is $10 for all supported cryptocurrencies. There is no maximum deposit limit. ### What are the minimum withdrawal amounts? The minimum withdrawal is $10. There is no maximum withdrawal limit. ### What are the deposit and withdrawal fees? LHFX does not charge any fees for deposits or withdrawals. However, all cryptocurrency transactions are subject to standard blockchain network fees which vary by cryptocurrency and network. ### How long do cryptocurrency deposits take? Crypto deposits need to be confirmed on the blockchain before they appear in your LHFX wallet, and how long that takes depends on the network. Solana and TRON deposits usually confirm in under a minute, Ethereum typically takes 1 to 5 minutes, and Bitcoin can take anywhere from 10 to 30 minutes as it requires multiple block confirmations. During busy periods any network can take longer than usual. Card deposits are credited instantly. You can check your transaction history on the Wallet page of your dashboard to see if a deposit has arrived or is still pending. ### Do you offer any promotional bonuses? Yes. Deposit bonus codes pay cash back equal to your deposit, up to each code's cap; WELCOME1000 goes up to $1,000. Every standard lot you close pays $1 into your wallet, for 90 days. The bonus is not added to MT5. Current codes and their terms are on the Promotions page. LHFX also runs a referral program that pays commission on traders you introduce. ### Does LHFX charge any trading fees? LHFX applies a commission of $3 per side ($6 round trip) per lot on Standard accounts, and $3.50 per side ($7 round trip) per lot on Islamic (swap-free) accounts. Islamic accounts are also subject to a fixed administration fee per lot, per night, on positions held beyond the grace period, deducted from the trading account balance. Per-instrument rates and grace periods are published in the holding-fee schedule on our Spreads and Fees page. ### What withdrawal methods are available at LHFX? Withdrawals are processed in cryptocurrency. We support BTC, ETH, TRX, SOL, USDT, and USDC across their available networks. LHFX does not charge withdrawal fees, but standard blockchain network fees apply. ### What currencies can I hold in my LHFX wallet? Every LHFX account comes with three wallets: USD (US Dollar), EUR (Euro), and GBP (British Pound). You can view all your wallet balances on the Wallet page of your dashboard. Deposits are converted and credited to the wallet matching the currency you select. ### How do I transfer funds between my wallet and a trading account? Go to the Wallet page on your dashboard and click 'Transfer'. Select the direction, either from your wallet to a trading account, or from a trading account back to your wallet. Choose the wallet and trading account, enter the amount, and confirm. Transfers are processed instantly. ### How do I use a bonus code when depositing? On the deposit form, choose your payment method and amount, then open "Have a bonus code?" and type the code before you pay. A valid code shows the cash back for that amount and how many standard lots it needs. The bonus starts when the deposit arrives. ### How do deposit bonuses work? A valid code sets a bonus equal to your deposit, up to the code's cap. It is shown on your dashboard, not in MT5 or your wallet balance, so it is not margin and cannot cover losses. Every standard lot you close pays $1 of it into your wallet as cash. You have 90 days from the deposit; anything unpaid then lapses. ### Do I need 2FA enabled to make a withdrawal? Yes. For the security of your funds, you must have Two-Factor Authentication (2FA) enabled and verify with your authenticator app code for every withdrawal request. If you haven't set up 2FA yet, you'll be prompted to do so before you can withdraw. ### Can I cancel a pending withdrawal? Yes. Go to your Wallet page and find the pending withdrawal in your transaction history. Click the cancel button next to it to cancel the withdrawal and return the funds to your wallet instantly. Once a withdrawal has been approved and broadcast to the blockchain, it cannot be reversed. ### Can I deposit with a debit or credit card? Yes. On the Deposit page, select Card as your payment method and enter the amount. Visa, Mastercard, Apple Pay and Google Pay are all accepted. You'll be redirected to complete the payment. Card deposits range from $20 to $20,000 and are processed instantly. Card availability may vary by region. ### What cryptocurrencies and networks can I withdraw to? LHFX supports withdrawals to: Bitcoin (BTC) on the Bitcoin network, Ethereum (ETH) on Ethereum, Solana (SOL) on Solana, Tron (TRX) on Tron, USDT on Ethereum (ERC20), Solana (SPL), or Tron (TRC20), and USDC on Ethereum (ERC20), Solana (SPL), or Tron (TRC20). Choose the cryptocurrency and network that best suits your needs when submitting a withdrawal. ### Where can I view my transaction history? Go to the Wallet page on your dashboard. Your most recent transactions are shown at the bottom of the page. To see your full history, click 'View All' to open the Transaction History page where you can search, filter by type (deposits, withdrawals, transfers, bonuses), and browse through all your past transactions. ### What is the minimum transfer amount between my wallet and a trading account? The minimum transfer amount is $1 (or the equivalent in EUR or GBP). Transfers between your wallet and trading accounts are processed instantly with no fees. ## FAQ: Getting Started with LHFX Affiliates ### What is the LHFX Affiliate Program? The LHFX Affiliate Program allows individuals to earn commissions by promoting LHFX's trading services. Affiliates receive a unique link to share with potential clients, and they earn commissions based on the trading activity of those referrals. ### How Do I Join the LHFX Affiliate Program? Log in to your LHFX account and go to the Affiliate page from your dashboard sidebar. You'll see the application form where you can optionally describe how you plan to promote LHFX, accept the terms and conditions, and click 'Become an Affiliate'. Approval is instant, you'll receive your unique affiliate link straight away. ### Where do I find my affiliate link? Once approved, your unique affiliate link is displayed at the top of the Affiliate page in your dashboard. Click the copy button to copy it to your clipboard. Your link follows the format lhfx.com/signup?ref=YOUR_CODE and automatically tracks anyone who registers through it. ### What Commission Structure Does LHFX Offer? LHFX uses a 5-tier commission structure. Tier 1 (direct referrals) earns $4.00 per lot, Tier 2 earns $0.50, Tier 3 earns $0.30, Tier 4 earns $0.15, and Tier 5 earns $0.05, for a total of up to $5.00 per lot across all tiers. Commissions are earned when your referred traders close trades of at least 1 standard lot. Both Standard and Islamic (swap-free) accounts earn affiliate commissions at the same rate. ### Can I earn from other affiliates I recruit? Yes. If someone registers through your affiliate link and later becomes an affiliate themselves, they become your sub-affiliate. You'll earn Tier 2+ commissions on the trading volume generated by their referrals, up to 5 levels deep. This multi-tier structure means building a network of sub-affiliates can generate significant passive income. ### How Do I Track My Affiliate Performance? Your Affiliate page in the dashboard shows real-time statistics including total referrals, total earnings, pending commissions, volume generated, and total payouts. Below the stats, you'll find detailed tables listing your individual referrals and commission history. ### When and how are affiliate commissions paid? Commissions are calculated and paid out every business day. Each day your pending commissions are totalled; if they meet the $10 minimum, the amount is credited directly to your USD wallet. If the total is under $10, it rolls over to the next payout day. ### How Do I Contact My Affiliate Manager? To contact your affiliate manager, email directly to affiliates@lhfx.com. Request a call back and an affiliate manager will happily discuss marketing strategies to make your affiliate campaign a true success. ### Are There Marketing Tools To Help My Campaign? Yes! There is a pre-set media pack containing banners, animations, graphics and more to help advertise your unique affiliate link. ### What Support Does LHFX Offer to Affiliates? LHFX offers 24/7 support via email, phone, and live chat. This support is available to help affiliates with any questions or issues they may encounter while promoting the platform. ## FAQ: Your Guide to LHFX Inactivity Fees ### What does LHFX charge for inactivity? LHFX imposes a fee on accounts that remain dormant for some time. This inactivity charge covers the costs of maintaining your account in the absence of active trading. ### After how long is the inactivity fee applied? To be charged an inactivity fee, your account must have been inactive for 30 days in terms of trading and have no deposits for 90 days, while being open for at least 180 days. ### What is the value of the inactivity fee? The fee, amounting to $10 USD, will be deducted on the first of each month. ### How can inactivity fees be avoided? To avoid incurring the inactivity fee, users should log into their account and engage in trading activity at least once within a 30-day window. ### How is the inactivity fee deducted? The inactivity fee is taken directly from your account's balance once the inactivity period has been exceeded. ### What happens if my account lacks sufficient funds for the fee? If there are insufficient funds, the account balance might be reduced to zero. Contact LHFX for assistance. ## FAQ: Contact & Support ### How do I contact support? You can reach the LHFX support team by emailing help@lhfx.com. Support is available 24/7 to help with account questions, trading issues, deposits, withdrawals, and any other enquiries. ## Risk warning Margin trading in foreign currency, virtual assets or other off-exchange products on margin carries a high level of risk and may not be suitable for everyone. We advise you to carefully consider whether trading is appropriate for you in light of your personal circumstances. CFDs are complex instruments and carry a high risk of losing money due to leverage. Consider whether you understand how CFDs work and whether you can afford the high risk of losing money.